Shipping Policy

Shipping policy

How Long Does Shipping Take?

Shipping times vary depending on your location. Please note that this does not include our 1-5 day processing time.

Processing Details

Once your order is verified and payment is approved, processing begins. This typically takes 1-2 business days, excluding weekends and holidays. After processing, your order will be shipped from our warehouse.

Shipping and Handling

All orders are shipped from our warehouse in China within 1-5 business days and come with tracking. You can track your order from the moment it leaves our warehouse to when it arrives at your door. VanitySkin is not responsible for untracked parcels that go missing or for delays, lost or damaged shipments, or orders sent to incorrect or invalid addresses.

My Tracking Number Isn’t Working

No worries! This may happen depending on the shipping carrier used for your location. It can take a few days for tracking information to update. If your tracking number isn't working after 5 business days, please reach out to our support team through the “Contact Us” tab.

Do You Offer Refunds?

Absolutely! We understand it can be hard to trust a product that sounds too good to be true. That’s why we offer a 30-day money-back guarantee. If you're not happy with your product or have simply changed your mind, contact us, and we’ll arrange a stress-free refund.