Refund Policy

Refund policy

Privacy Policy

At Kimberbi, your privacy is of the utmost importance to us. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or make a purchase on our website.

Contact Us If you have any questions about this policy, our data practices, or wish to make a complaint, please contact us at:

  • Email: [Insert contact email]
  • Address: [Insert physical address]

Personal Information We Collect

When you interact with VanitySkin, we collect personal data necessary to provide our services. This includes:

  1. Device Information
    • Purpose: To ensure smooth site operation and perform analytics to optimize our website.
    • Information Collected: Browser version, IP address, time zone, cookies, pages/products viewed, and interaction with the site.
    • Collection Source: Automatically collected via cookies when you access our site.
    • Disclosure: Shared with our platform provider, Shopify, for operational purposes.
  2. Order Information
    • Purpose: To process your orders, arrange payments, shipping, and communication.
    • Information Collected: Name, billing/shipping address, payment details, email, and phone number.
    • Collection Source: Collected directly from you during the checkout process.
    • Disclosure: Shared with our payment processors and shipping partners for fulfillment and fraud prevention.

How We Use Your Personal Information

We use your personal data to:

  • Fulfill orders and provide customer support.
  • Perform fraud checks on payments.
  • Provide marketing communications (with your consent).
  • Optimize your experience on our website.
  • Adhere to legal obligations.

Sharing Your Personal Information

We share your data with trusted third-party service providers such as Shopify, our online store platform. For more information on how Shopify handles your data, please visit their Privacy Policy.

We may also share your information to comply with legal requests, subpoenas, or regulations.

Cookies

Cookies are small files downloaded to your device to improve your browsing experience. We use cookies for:

  • Functional purposes (e.g., shopping cart and site navigation).
  • Performance analytics to enhance the site.
  • Targeted advertising (with your consent).

You can manage cookie settings via your browser. Blocking cookies may affect site functionality. Learn more about cookies and how to manage them at All About Cookies.

Behavioural Advertising

We use your information to provide personalized ads through platforms like Google and Facebook. For more information on targeted advertising and your options, visit the Network Advertising Initiative.

Data Retention

We retain your order information for our records unless you request deletion. To request data erasure, please contact us via the details provided.

Do Not Track

We currently do not respond to "Do Not Track" signals due to the lack of industry standards.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Please review it regularly.

Complaints

If you wish to lodge a complaint, please contact us at [Insert contact email or address]. If you're dissatisfied with our response, you have the right to file a complaint with your local data protection authority.